LCS Signature Programs

Memories fade, but we know past relationships and experiences continue to shape the lives of residents every day. Heartfelt Connections uses customized reminiscence tools to help loved ones capture a legacy of details about each resident’s life – family, friends, career, hobbies, likes and dislikes.

We apply the insights gained from each life story to individualized programming for every resident. Customized activities are designed to promote physical and emotional well-being and prolong daily functioning. These activities also help residents maintain a sense of purpose, satisfaction, dignity, and quality of life.

1. We greet you warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We anticipate your needs and act accordingly.
4. We listen and respond in a timely manner.
5. We hold ourselves and one another accountable.
6. We make you feel important.
7. We embrace and value our differences.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, always.
10. We pay attention to details.

Our exclusive Health & Wellness Navigation Program™ contributes to longevity and enriches the resident experience.

From developing unique meal and exercise plans to scheduling appointments and transportation, our award-wining program handles health care logistics and planning so each resident can focus on their own health.

Evolving research shows that physical, intellectual, social, vocational, emotional and spiritual activity are keys to aging people keeping their health, their mental skills, and quality of life. It’s why we developed this program to focus on the 8 Dimensions of Wellness.